We are very disturbed at FOE’s questionable criteria and selective research to rate cruise ships. Crystal Cruises has implemented many initiatives that focus on waste streams, such as energy conservation, water filtration and waste reduction. In keeping with our high standards in everything we do, Crystal Cruises’ policy on sewage discharge exceeds international regulations. With our Environmental Management System, Crystal has achieved certification to the ISO 14001 standard, which is only awarded to those companies that meet a comprehensive and stringent set of criteria. In fact, Crystal was recertified this past year following an extensive audit. We are proud to be internationally recognized for our “Crystal Clean” initiatives. In 2009, the Ports of Stockholm presented Crystal Symphony with the Environmental Buoy Diploma for the third time, in recognition of our waste management efforts in the region, and Crystal Cruises was awarded the “Venice Blue Flag” by the port of Venice for our commitment to reducing emissions and safeguarding the city’s environment.